Testimonials

Really pleased with our new kitchen. Excellent quality and design. S B plumbing who did the refurbishment we're really good with an attention to detail even down to the colour of the tile grouting. Would definitely use YPS again.

Happy customer

We decided to go to YPS for our new bathroom as we wanted to support a local business and because of the excellent reviews. Michelle was very patient with us as we were not exactly sure what we wanted and is clearly an expert in design. The software combined with the large monitor made the whole process a lot easier as we were able to easily visualise the final design.

Eddie was our bathroom fitter and we have nothing but praise for him. We were consulted about everything and he helped us make our decisions. His work ethic is outstanding and the quality of his work cannot be faulted. Most evenings he worked till late and always cleaned up before leaving. He is most respectful and a genuinely nice person.

We did have a problem with the mirrored cabinet but this was in no way the fault of YPS and both James and Sam worked hard to get the issue resolved.

In conclusion we are very pleased with our new bathroom and have no hesitation in recommending YPS.
Max and Lynn

Max Stickland

The bathroom was for my dad, where the main purpose was to make things easier for him, as he is 88. Sam and Michelle at YPS are outstanding. They designed the bathroom, the separate bathroom and toilet were knocked through to create a larger space. The plan was designed and drawn up and dad went into the shop to choose his colours, handles, finishes etc. Eddie, the bathroom fitter was also outstanding. Due to the building works, we left Eddie to it and dad moved in with me for a week. Eddie’s skills and work ethic are outstanding along with how clean the house was, when finished. Dad is very pleased with his new bathroom and the turnkey package Sam and Michelle provided, was an added bonus for me. Dad wants his kitchen doing next, our first stop will be YPS. Outstanding service all round, I would highly recommend. Many thanks again to you all.

Ian Simpson

Fantastic service from start to finish. Michelle was amazing helping to design my dream kitchen and bathroom. Simon and the whole team were a great bunch of guys, nothing was too much trouble and the quality of workmanship is excellent. Quality products and service. Would highly recommend

Karen Lester

Had a fantastic new bathroom designed and fitted by the team at YPS. Many thanks to Olivia and Eddiefor their great work!

Ian Hunter

YPS have transformed our old bathroom. I would highly recommend them. Their design, communication and installation are excellent.

Fran and Dave, the fitters, worked incredibly hard all week creating a bathroom that matched Michelle’s fantastic design perfectly. Thanks to the whole team!

Ben Ritz

From the start to the finish we found the service from YPS to be very professional, they took aboard my wife's disability needs and even though we made certain changes midway through installation this was all accepted and acted upon smoothly. The workmen were all excellent and efficient and took care of our home whilst working. I would gladly recommend you consider this company if you are planning a bathroom or kitchen.

Steve Gillen

Michelle and Sam at YPS are an absolute pleasure to deal with and we are so pleased with our new bathroom.

We discussed our requirements with Michelle and were given some excellent suggestions to maximise the space and make the bathroom work for our needs, nothing was too much trouble.

Another benefit to using YPS is their showroom, they have an excellent range of bathroom fixtures and fittings available to view which really helps bring ideas to life, as did the CAD drawings provided to show what the bathroom would look like on completion.
As for the removal of our old bathroom and the fitting of the new one Fran did a fantastic job. Everything was kept tidy during the process and his workmanship, skill and attention to detail is exceptional, as a result our new bathroom is amazing.

Mike Smith

We were very happy with our new bathroom from YPS. The quality of the fixtures and fittings is excellent, and the installation went very smoothly. Eddie (our installer) was very friendly and very professional – he’s also probably the tidiest workman we’ve ever come across!

Phil

We are delighted with our complete bathroom refit. In the design stage Michelle and Sam were very helpful and reassuring. Fran was always punctual and friendly and, throughout the entire installation, worked diligently and hard to complete everything within five working days. His workmanship in all areas (e.g. plastering, electrics, plumbing, tiling...) was of a very high standard and he consulted us at each stage to ensure everything was to our liking. We would not hesitate to recommend YPS...so if you are 'dithering' go with YPS. You won't be disappointed.

Roger Nunn

Brilliant advice and service from YPS who supplied fixtures and fittings for our new bathroom. Olivia and Sam were both really helpful and friendly and everything was supplied on time. Wouldn't hesitate to recommend YPS. Thank you again.

Gareth Evans

Our new bathroom was completed this week and we are delighted with the result. Our experience of YPS from first contact to completion was first class. They provided a helpful, friendly and professional service, understanding what we wanted and delivering it to a high standard.

Fran our fitter was amazing. He was a pleasure to have around, was very hard working and professional and his attention to detail was excellent. He always kept us up to date with progress which helped as well.

We couldn't fault this company and highly recommend them.

Judith Ayton

From start to finish we have received first class service, our designer Olivia tailored the design to our needs and budget, also never to much trouble to talk face to face about any issues. Eddie our fitter was brilliant nothing to much trouble and the standard of work was above and beyond our expectations, I would highly recommend YPS.

Peter Bendall

Our new bathroom was completed this week and we are delighted with the result. Our experience of YPS from first contact to completion was first class. They provided a helpful, friendly and professional service, understanding what we wanted and delivering it to a high standard.

Fran our fitter was amazing. He was a pleasure to have around, was very hard working and professional and his attention to detail was excellent. He always kept us up to date with progress which helped as well.
We couldn't fault this company and highly recommend them.

Judith Ayton

YPS were very easy to deal with from start to finish. They communicated promptly and provided sensible suggestions while listening to what we wanted. Fran worked really hard to remove our old bathroom and fit a completely new one in just over a week and kept everything really clean and tidy. We are really pleased with the quality of the workmanship and wouldn't hesitate to recommend YPS.

Philippa Dearns

Really happy with my new kitchen and the whole process. Michelle's help with the design was really useful and Simon and Mark did a great job with my challenging basement kitchen with wonky walls and floor. Would use again without hesitation for sure!

Taija Torvela

Eddie, our fitter, did a superlative job in refurbishing our bathroom. Nothing was too much trouble, he was exceptionally neat and conducted himself in a most cheerful and professional manner. We couldn’t have wished for a better all round tradesman. Thank you YPS and Eddie. Would we recommend YPS; absolutely!

Happy customer

Well deserved 5 stars for YPS, from choosing the goods to completion of my beautiful new bathroom YPS we’re very professional and kept me updated along the way. They did all the work from plumbing to tiling and granite work tops. This meant the bathroom took the minimum time to finish, Fran the fitter is great too, he also updated me each day with what he had done and what he was going to do the next day. 10/10 from start to finish.

Sue W

YPS installed a new bathroom for me in late 2021. I had an initial conversation with Olivia, outlining the style, feel and layout I was looking for - she took my input and came back with some great suggestions on how to tackle some of the challenges which the layout presented, as well as finding a collection of fittings and fixtures which I loved, ticking every box in terms of the brief.

I was then provided with some initial 3d mock up images of her design, making it really easy to visualise, and after a few minor tweaks, contracts were signed and the installation was scheduled.

Fran, the main installer was brilliant. An honest, hard working, and really skilled guy. From the moment he arrived to the moment he finished, he did a great job. Throughout the 5 or 6 days which the installation lasted, Fran kept me updated with his progress - explaining his plan for the day each morning, and taking me through what he'd done each evening. His attention to detail was fantastic, and this is really apparent in the finish of the bathroom.

I really felt like YPS went the extra mile to make my bathroom be exactly how I'd imagined. The end result is beautiful, and I'd have no hesitation in recommending their work to anyone in the area. Thanks again YPS!

Chris Schofield

We urgently needed a new bathroom and kitchen. Michelle talked us through the range of equipment available and arranged for teams led by Fran and Simon to install it. The job was completed to a high standard of craftsmanship, on time, against a very tight schedule, and we are delighted with the results.

Michael B

We absolutely Love our new utility space designed by Michelle. The quality of the cupboards are fantastic and the friendly yet professional service we received was outstanding. I can't recomend this family run business enough. YPS designed and supplied our bathrooms 10 years ago now.....we have seen their business grow and they deserve all their success. A genuine hard working family who can't do enough for you. Many thanks.

Sally L

We have just had our beautiful bathroom designed, supplied and fitted by YPS.

From our very first meeting at the Otley showroom, we were expertly advised by Sam on fittings and fixtures and what would work best for our requirements.

Michelle carried out a full site survey. We discussed styles and again, we received excellent guidance and support. Nothing was ever too much trouble.

Our fitter, Fran, was brilliant. If he had questions, he took photos and sent them to me when I was at work so that we could talk through what needed to be done. His workmanship shows what a perfectionist he is. He was punctual, clean and tidy and was always happy to advise alternatives, i.e. Fran recommended a tiled skirting as opposed to our planned wooden skirting and this looked 100% better.

The whole project has been an absolute pleasure from start to finish and I cannot recommend YPS highly enough.

Caz Stewart

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