Privacy policy

This Privacy Policy describes how Yorkshire Plumb Supplies (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide on our website. We are committed to ensuring the privacy and security of your personal information and comply with the General Data Protection Regulation (GDPR) and other applicable UK privacy laws.

1. Information We Collect:

We may collect certain personal information from you when you visit our website or interact with our services. The information we collect may include:

a) Personal Information: Your name, email address, phone number, postal address, and any other information you voluntarily provide to us.

b) Website Usage Data: We may collect non-personal information such as your IP address, browser type, referring website, and pages visited on our site. This helps us improve our website and provide a better user experience.

2. Use of Information:

We use the personal information you provide to:

a) Enable access to certain features and services on our website.

b) Communicate with you regarding your inquiries, orders, or other requests.

c) Send you promotional materials, updates, and newsletters if you have opted-in to receive them.

d) Personalise your experience on our website.

e) Improve our products, services, and website based on your feedback.

3. Sharing of Information:

We may share your personal information with trusted third parties who assist us in operating our website and providing our services. These third parties are prohibited from using your personal information for any other purpose.

We may also disclose your personal information:

a) If required by law enforcement agencies, regulatory authorities, or legal processes.

b) To protect our rights, property, or safety, or the rights, property, or safety of others.

c) In the event of a merger, acquisition, or sale of our company assets, where your personal information may be transferred as part of the transaction.

4. Security:

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies:

We use cookies on our website to enhance your user experience and provide personalized content. You can control and manage cookies through your browser settings.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights:

You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the information provided below.

8. Changes to This Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Yorkshire Plumb Supplies Ltd
1a Walkergate
Otley
West Yorkshire
LS21 1HB

Phone: +441943 851167

Email: info@yorkshireplumb.co.uk

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.